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Wheelchair tractors can be reserved to help guests in wheelchairs climb slopes.
© PSML / Wilson Pereira

Accessible Tourism in the Parks of Sintra

The “Parques de Sintra Welcome Better” project is improving access to the parks and palaces, turning them into an example of best practice for accessible tourism and equal access to natural and built heritage.

The objective of the “Parques de Sintra Welcome Better” project is to improve access for a broader range of visitors, in particular regarding:

  • Mobility through new facilities and equipment and adapting physical space;
  • Quality of the services rendered;
  • Changes in communication methods and platforms.

The video below explains the program and services available to disabled visitors.

A special price list for persons with disabilities has been created that takes into account the available areas to be visited in each of the parks and monuments.

This project, which involved an overall investment of around two million euros over two years, and was co-financed by Turismo de Portugal, began with an in-depth investigation into best practices. Input was received from several Portuguese stakeholder organisations, namely ACAPO (the Association for the Blind and Amblyopic in Portugal), APS (the Portuguese Association for the Hearing Impaired) and Associação Salvador (whose mission is to promote the inclusion of the physically impaired).

Learn more about the Parques de Sintra Welcome Better programme.